CRM Specialist

The Role
The Dynamics 365 Consultant will act as a subject matter expert for both internal teams and customers on Dynamics 365 projects, including implementations, customisations, integrations, and migrations. This role involves hands-on delivery, solution design, and advisory responsibilities to ensure successful deployment of tailored CRM solutions.

Key Responsibilities:
Solution Design & Architecture

• Lead or participate in design and architecture sessions with clients.
• Gather and document business processes and requirements.
• Assist in architecting Dynamics 365 solutions, including customisations, portals, and reporting.

Technical Delivery

• Develop and configure Dynamics 365 forms, views, workflows, and dashboards.
• Write technical specifications for planned work.
• Create data migration and integration mappings.

Advisory & Best Practice

• Advise clients on Dynamics 365 best practices for development, integration, and deployment.
• Estimate effort for tasks and secure client approval.

Support & Maintenance

• Provide post-go-live support, troubleshooting, and issue resolution.
• Ensure quality through unit testing and adherence to coding standards.

Required Skills/Experience:

• Minimum 3 years’ experience with Dynamics 365
• Experience with Power Platform
• Experience with Power Automate
• Strong written and verbal communication skills for technical documentation and client interaction.
• Professional, detail-oriented, and able to manage multiple priorities in a fast- paced environment.
• Strong stakeholder management and ability to build trusted relationships.

Desirable Skills/Experience:

• Build integrations using tools such as SSIS or Azure Data Factory.
• Develop custom components using C#, JavaScript, and Power Platform tools.

Ability to code and customise using:

• Languages: C#, JavaScript, HTML/CSS
• Tools: Dynamics 365 SDK, Developer Toolkit
• Data & Reporting: SQL Server, SSRS, Power BI
• Experience with integration tools (e.g., SSIS, KingswaySoft, Azure Logic Apps).

Why Join Us?

• Work on cutting-edge Dynamics 365 and Power Platform projects.
• Join a collaborative, innovative team that values technical excellence.
• Opportunities for professional development and Microsoft certifications.
• Flexible working arrangements and a supportive culture.
• Be part of a growing organisation where your expertise makes a real impact.

What to Expect

• Type: Full-time, permanent.
• Working Hours: 37.5 hours, Monday-Friday.
• Salary: Competitive & negotiable based on experience.
• Location: Remote. Opportunities to travel to the UK on an ad-hoc basis.
• Performance & Pay Reviews: Annual pay and performance reviews.

Give it a go! Be sure to send in your resume to carolina@search4staff.com
Call for details: +37360037785